ORIENTATION

ORIENTATION training will cover the following topics:

1. An introduction and a brief history of Tutorial & Instructional Programs (TIP)
2. Goals of TIP
3. TIP Services
4. TIP Supervisors
5. Supervisor's Expectations
6. CRLA and the TIP Training Program
7. Using Blackboard (my.gallaudet.edu)
8. AccuTrack
9. Paperwork Follow-up

This segment of training includes

1. a 50-minute training workshop (Workshop #1)
2. reading the ORIENTATION segment of the web-based TIP Tutor Training Manual
3. quizzes
4. an evaluation

Introduction

Welcome to the TIP training program. We hope you find our training helpful and thorough. This training program constantly evolves and a lot of the changes result from feedback from tutors like you. At the end of each training segment you will find an evaluation form designed to help us improve our training and services. All information is confidential and appreciated. We, in turn, expect our tutors to complete the training requirements so that our students continue to receive exemplary service.

The primary goals of TIP are to provide:

• tutoring for students in all academic courses,
• writing advice for students working on writing projects in any course,
• literacy related training and consultation for the faculty, and
• leadership in the University's efforts to foster better academic skills.

TIP Services

Students often come to Tutorial & Instructional Programs not knowing about the wide selection of services offered. Many students use one-on-one tutoring but would benefit from other services, particularly Writing Advice, Walk-In Services, and Study Table. Tutors need to know about TIP services and be able to refer their students as needed. Please become familiar with our program offerings.

Tutorial Supervisors and Their Responsibilities

Because TIP has a large variety of programs and services, e ach Supervisor oversees a part of program operations and ensures that students receive appropriate services. Each Tutor has a primary Supervisor to consult when questions or concerns arise. Listed below are Supervisor names, positions, office numbers, and program responsibilities. All Supervisors

1. Hire
2. Train
3. Give Feedback
4. Resolve Conflicts
5. Evaluate
   • TIP Services
   • Staff Performance
6. Determine CRLA Certification

Click here to see the staff

CRLA and the TIP Training Program

The Tutorial & Instructional Programs (TIP) training program has been certified by the College Reading & Learning Association (CRLA). The CRLA sets the international standards for tutor training programs. All 3 levels of CRLA training are offered as PST courses.

• Tutors and Writing Advisors are required to complete Level 1/Regular training.
• Tutors must complete five Level 1 training sessions with in the first two weeks after being hired.
• Rhonda Madden is responsible for Level 1 training and scheduling of workshops.
• Levels 2/Advanced and 3/Master are optional unless otherwise specified by your Supervisor. Linda Williams is responsible for Level 2 and Sanremi LaRue is responsible for Level 3.
• If you leave your position at TIP and do not want to complete the course, ask your Supervisor for a course withdrawal from.

Using Blackboard (my.gallaudet.edu)

You can begin working towards your CRLA Level 1/Regular certification by completing the required training sessions, reading the manual, and doing online assignments. To begin your online work

• go to my.gallaudet.edu;
• logon using your GDOC account (your user name and password);
• look under My Organizations Plus and click on CRLA Tutor Training I. (Sometimes the title is preceded by the course number and semester - PST 571.01 Fall 08);
• go to the left menu (in yellow) and click on Assignments;
• click on a folder and complete the work listed inside the folder. Each folder has approximately 1 to 2 hours of work.

If you have questions or concerns about accessing your CRLA Tutor Training online, please contact your Supervisor right away.

AccuTrack

TIP uses a software called AccuTrack to

• assign Tutors and students;
• help Tutors keep track of their work schedule;
• collect data on program activities;
• allow English Tutors/Advisors to write short session logs to teachers;
• track students'/tutors' attendance.

• For Students:
  • Tutors may need to show their students how to login and logout when they meet for the first time.
  • Students must enter their Gallaudet University Student ID number to sign in. AccuTrack automatically logs them in.
  • Each time a student logs in, they can see their course and section number on the screen.
  • When students are done with tutoring, they log out by entering their student ID number again.
  • (Note: A student must log in and log out for each 50-minute time slot even if they have back-to-back tutoring or a two-hour tutoring session.

• For Tutors:
  • Like students, Tutors log in using their Gallaudet University Student ID number.
  • AccuTrack will pull up a screen with several selections:
    • If you are signing in as a Tutor, click "Log In As Staff"
      • Click on "Training" if you are participating in a training-related activity.
      • Select the CRLA Level you are currently working on.
    • OR
      • Click on "Work" if you are working.
      • Select area of work.
    • If you are signing in as a student, click "Log In As Student."
    • English Tutors and Writing/Language Advisors need to log in at their booths with students under EnglishWorks!
    • If you want to check your work schedule, you have several choices:
      • If you want to see an overall schedule, click on "Generic Viewer." This is the only feature that allows you to print your schedule. To print your schedule
        • Click on "Show Reports"
        • Right click when you see your report;
        • Click "print."
      • If you want to see your monthly schedule, click on "Monthly Viewer"
      • (most popular) If you want to see your weekly schedule, click on "Weekly Viewer," then click on the week you want to view. Past appointments will not show up for the current week so click the following week to see a full schedule of appointments.
      • If you want to see daily appointments, click on "Daily Viewer.
    • If you are still uncertain about using AccuTrack please ask a Front Desk Assistant or a Lab Leader for guidance.

Paperwork Follow-Up

When you were hired by TIP, you were asked to fill out a stack of papers. Sometimes a form or two gets lost in the shuffle. We need to know if you have completed the

• Employee Information form
• Graduate School and Professional Programs (GPSS) form to register for your tutor training course.
• Confidentiality Contract with your Supervisor.
• Forms at the Personnel Office (College Hall, Room 106):
  • IRS Form W-4
  • State/Local Tax Exemption forms
  • INS Form I-9 for Employment Eligibility Verification
    - you need to bring two forms of legal identification, one must be a picture ID. The most commonly used forms of ID are:
    • a valid passport
    • a valid state driver's license
    • Social Security card
    • click here for more detailed list of acceptable documents
• A photograph of yourself for the TIP picture board. See a Front Desk Assistant to be photographed.
• Non-student Tutors should ask their Supervisor for a parking permit, an email account, and a Gallaudet ID.